Observability

See everything.
Act with confidence.

Metagens provides end-to-end observability across the platform, integrations and operations — so you can ensure performance, reliability and a seamless experience for your users.

Built-in monitoring, real-time insights and proactive alerts.
ApplicationsPerformance & healthSecurityAccess, audit &anomaliesInfrastructureAvailability & resourceutilizationBusinessProcesses, SLA &outcomesIntegrationsAPI calls, events &file transfersDataQuality, lineage& consistency
01

How observability works

Metagens collects, correlates and analyzes telemetry across every layer to give you real-time visibility and faster response.

CollectMetrics, logs, traces andevents from across theplatform and integrations.CorrelateMap relationships andconnect signals acrosssystems and services.AnalyzeDetect patterns, anomaliesand thresholds in real timeand over time.AlertNotify the right teamswith context andrecommended actions.ActInvestigate, resolveand improve continuously.
From real-time alerts to long-term insights — observability that helps you stay ahead.
02

Full visibility across
the platform

Every component, every transaction and every integration — visible, measurable and actionable.

Applications
  • Response time
  • Error rates
  • Throughput
  • Apdex / SLIs
Infrastructure
  • CPU, memory, disk
  • Network I/O
  • Service health
  • Capacity trends
Integrations
  • API performance
  • Webhooks & events
  • File transfers (SFTP)
  • Delivery status
Data
  • Data quality
  • Completeness
  • Consistency
  • Lineage & changes
Business
  • Key process flows
  • SLA monitoring
  • Volumes & outcomes
  • Exception trends
Security
  • Login & access
  • Policy violations
  • Anomalies
  • Audit trails
03

Built-in monitoring
& alerting

Proactive monitoring with smart alerts keeps your operations healthy and your teams informed.

Real-time metrics

Live metrics at every
layer of the stack.

Smart alerts

Threshold, anomaly and
behavior-based alerts.

Context-rich notifications

Alerts with full context
and investigation links.

Escalation policies

Route to the right people
at the right time.

Auto remediation (where possible)

Automated actions for
known scenarios.

Configurable

Custom dashboards,
alerts and thresholds.

Reduce MTTR. Improve reliability. Deliver a better experience.
04

Observability
dashboards

Pre-built and customizable dashboards that give you the right view for every role and every need.

View dashboard demo

System Overview
Platform health
Healthy
Requests (24h)
152.8K
+15.4%
Performance
Avg Response Time
245ms
-12%
Error Rate
0.32%
-48%
Integrations
API Success Rate
99.72%
+0.8%
Events (24h)
1.25M
+22%
Business KPIs
Loans Disbursed (24h)
3,842
+15%
Active Borrowers
128K
+6%
Alerts
High3
Medium12
Low24
View all alerts
05

Data retention,
logs & insights

Keep the right data for the right time and turn it into actionable insights.

Centralized logs

All logs in one place,
structured and searchable.

Retention policies

Configurable retention
as per your policies.

Audit-ready

Full traceability for audits
and compliance.

Export & reporting

Export data and generate
custom reports.

Insights over time

Trend analysis and capacity
planning insights.

Complete visibility. Better control. Stronger outcomes.

Observability that helps you run reliable, secure and high-performing lending operations.